The Condominium Authority Tribunal (CAT) dispute resolution process has five main steps:
- Filing a case: Provide detail on who is involved and what the case is about.
- Joining a case: The other User will join the case. Once they join, both parties automatically move to the negotiation stage.
- Negotiation: Users try to resolve case between themselves.
- Mediation: CAT Mediator joins case to assist in resolving.
- Tribunal Decision: CAT Member joins case and makes a binding decision.